Moving from one broadband provider to another has long been an arduous task. Happily, the process has just become a lot easier, as David Crookes explains
What's happened?
On 20 June, the UK’s communications regulator, Ofcom (www.ofcom.org.uk), introduced new measures that allow broadband and landline customers to switch providers in a faster and more straightforward manner. Rather than jump through hoops to cancel one contract and begin another, you now only need to contact one company, who will make all the arrangements for you.
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